In this edition of Behind the Blueprint, we’re excited to introduce you to NAS Associate Member, Microvellum. Known for their cutting-edge technology and tailored solutions, Microvellum has been transforming the shopfitting and manufacturing landscape with their innovative approach.
In this interview, we caught up with Daniel Mesecke (Account Manager), who shared insights on how technology is revolutionising the shopfitting industry, the vital role of customer feedback in their product development, and how their advanced solutions have helped businesses like Tek Contracts thrive.
Why did you decide to join the NAS?
Joining the National Association of Shopfitters was a strategic decision driven by our commitment to excellence in the shopfitting industry. NAS’s dedication to professional standards, industry innovation, and Member support aligns with our core values at Microvellum. Being part of this prestigious association provides us with a platform to collaborate with like-minded professionals and stay at the forefront of industry developments.
What sets Microvellum apart?
Microvellum combines advanced technology, extensive industry expertise, and hands-on manufacturing experience to deliver tailored solutions that meet the unique needs of businesses. Built on the AutoCAD platform (the industry-standard design interface) our software ensures seamless integration and ease of use.
With flexible parametric design, users can easily modify and customise projects to precise specifications. Seamless CNC integration automates processes, optimising material usage, boosting production efficiency, and reducing manual labour and errors. Comprehensive reporting tools provide accurate, customised insights, documenting everything from material usage to cost estimation. Scalable for manufacturers of any size, Microvellum is driven by continuous innovation and a customer-focused approach, empowering businesses to grow and adapt efficiently.
How have you seen the use of technology change the industry?
Technology has dramatically transformed the shopfitting industry over the years. From design to production, advanced software solutions like Microvellum have revolutionised how businesses operate. We’ve seen significant improvements in efficiency, accuracy, and customisation capabilities. Automation and digital workflows have reduced manual errors and production times, allowing shopfitters to meet tight deadlines and complex project requirements more effectively.
Can you give an example of how working with Microvellum has helped a business?
Tek Contracts, a bespoke manufacturer specialising in custom joinery, office interiors, and healthcare facilities, is both a NAS Member and a Microvellum user. When their Joinery Manager retired, Managing Director Chris Perrior faced the challenge of finding someone with comparable expertise to fill the role. After thorough research, Chris and his team turned to Microvellum’s AutoCAD-based software to transition from manual processes. The software provided the flexibility, automation, and streamlined engineering and manufacturing workflows Tek Contracts needed. “We spent a lot of time evaluating different systems, but Microvellum stood out. It offered the level of customisation and automation we required to streamline our production,” Chris shared.
One of the immediate benefits was Microvellum’s seamless integration with their SCM Pratix CNC router, automating cutting lists, generating precise machine code, and producing detailed drawings. “What used to take hours now takes minutes,” said Chris. With Microvellum, Tek Contracts can take on more complex projects more efficiently while maintaining quality and accuracy.
“Microvellum has become an essential part of our business. It has allowed us to maintain quality while growing our capacity,” Chris added. Despite challenges in finding skilled labor, Microvellum’s software has helped bridge the gap, enabling Tek Contracts to thrive.
How does Microvellum support clients with training and onboarding?
“We offer a comprehensive and tailored approach with a combination of eLearning training plans and 1-on-1 dedicated training sessions. We have designed customised training programmes that cater to the specific needs and skill levels of each client, ensuring they maximise the benefits of our solutions.
Clients have access to a vast library of free online resources, including tutorials, documentation, and webinars, which cover various aspects of our software and its applications. For those who prefer a more hands-on experience, we provide onsite training sessions where our experts offer personalised guidance and support.
Additionally, our dedicated support team is always available to assist with any questions or challenges, ensuring clients feel confident and capable. We also host an online community forum where users can share experiences, tips, and solutions, providing additional peer-to-peer support.”
What role does customer feedback play in the development of Microvellum’s products and services?
Customer feedback plays a crucial role in the development and enhancement of Microvellum’s products and services. We actively seek and encourage feedback from our users to understand their needs, challenges, and experiences. This feedback directly influences our software updates. This way, we ensure new features and improvements are aligned with what our clients need and want.
We involve clients in beta testing new features and updates, allowing us to gather valuable insights and make necessary adjustments before official releases. Engaging with select clients through advisory boards helps us discuss future developments and ensure our strategic direction meets market demands. By placing our clients at the centre of our development process, we ensure that our solutions are innovative, practical, and effective for real-world applications.
What’s the best piece of advice you’ve ever received?
“The best piece of advice I’ve ever received? To venture into the shopfitting industry rather than sticking solely to kitchen making. The shopfitting industry is incredibly fascinating, as it encompasses a wide range of materials beyond just wood. Each project brings its own unique set of challenges and opportunities, making the work both diverse and engaging. This variety not only keeps things interesting but also allows for continuous learning and growth, which is truly rewarding.”
Find out more about Microvellum on their website.
